Introduction
At Jetflare Storm Ionik Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services for contemporary residential design.
By using our website or services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Name, email address, phone number
- Mailing address and property location
- Project details and design preferences
- Communication records and correspondence
- Payment and billing information
Website Usage Information
- IP address and browser information
- Pages visited and time spent on site
- Referral sources and search terms
- Device type and operating system
How We Use Your Information
We use the collected information for the following purposes:
- Providing architectural design and interior design services
- Project management and sustainability consulting
- Building code compliance verification
- Creating 3D visualizations for your projects
- Communication about your project and our services
- Processing payments and maintaining records
- Improving our website and services
- Sending newsletters and updates (with consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Contractors, engineers, and consultants working on your project
- Legal Requirements: When required by law or to protect our rights
- Business Partners: Approved vendors and suppliers for project materials
- Professional Obligations: Regulatory bodies for building permits and approvals
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure servers and encrypted data transmission
- Access controls and authentication systems
- Regular security audits and updates
- Staff training on privacy and data protection
- Secure physical storage of documents
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain client relationships
- Comply with legal and regulatory requirements
- Maintain project records and warranty obligations
- Resolve disputes and enforce agreements
Generally, we retain client information for 7 years after project completion, unless a longer retention period is required by law.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- File a complaint with privacy authorities
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications to clients
- Including notices in project communications